At Miles Behavior Solutions, we prioritize safeguarding the privacy of individuals whose data we collect (“you” or “your”). We gather personal information from individuals who engage with our services, access private communication tools, applications, and programs ("Services"), as well as visitors to our website, those who request details, potential clients, and event participants. This policy explains how Miles Behavior, including its subsidiaries and related companies ("Miles Behavior" or "we"), handles the collection, usage, and disclosure of personal information, along with the choices available regarding its collection and use.

This Privacy Policy excludes data collected about employees or job applicants, as well as information gathered by third-party platforms, such as websites, social media, service providers, or any third-party services or applications that integrate with our offerings. Additionally, this policy does not cover non-personally identifiable information, such as aggregated or anonymized data.

We may revise this Privacy Policy periodically and will provide notice of any updates as outlined in the “Notice of Changes” section below.

How We Use Your Information

The personal information we collect is used to:

• Provide ABA therapy services to you or your child.

• Develop personalized treatment plans.

• Verify insurance and process payments.

• Communicate with you regarding appointments, progress updates, or therapy plans.

• Comply with legal and regulatory obligations.
  Sharing Your Information

  We do not sell, trade, or rent your personal information to third parties. Your information may only be shared in the following circumstances:

  • With Your Consent: We may share information when you have explicitly granted permission.

  • Service Providers: We may share data with third-party service providers (e.g., billing processors) necessary for providing our services.

  • Legal Compliance: We may disclose your information if required by law or to protect the safety, rights, or property of our clients, staff, or others.

  Protecting Your Information

  We use appropriate technical and organizational measures to safeguard your personal information. These include:

  • Secure electronic record storage with encryption.

  • Limited access to personal information based on role and necessity.

  • HIPAA-compliant data handling practices.

  Your Rights

  You have the right to:

  • Access your personal information.

  • Request corrections to any inaccuracies in your information.

  • Request restrictions on how your information is used or disclosed.

  • Receive a copy of your medical records.

Cookies and Online Tracking

Our website may use cookies to enhance user experience and collect data on how visitors use our site. Cookies do not collect personal information unless you voluntarily provide it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically to stay informed of how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: Admin@milesbehaviorsolutions.com

Your privacy is important to us, and we are committed to maintaining the confidentiality and integrity of your personal information.